Debt Collection Rights: What Collectors Can and Cannot Do
Federal rules limit how third-party debt collectors can contact you. Here is what they must tell you and how to dispute a debt.
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Consumer Rights
Debt collection, credit reports, refunds, scams and subscriptions, plus the agencies that handle complaints.
Everyday consumer disputes are covered by a mix of federal and state rules. These guides explain the concepts and point to the agencies that accept complaints.
Educational information, not legal advice. Laws vary by location and change over time. For advice about your situation, consult an appropriately licensed attorney. Read the full disclaimer.
Debt & Credit
How to Dispute Errors on Your Credit Report
Mistakes on a credit report can cost real money. Here is how to find them, dispute them and follow up.
Refunds & Products
Refunds, Returns and Warranties: What the Law Does and Does Not Guarantee
Is a store required to take a product back? It depends. Here is how policies, warranties and payment disputes fit together.
Fraud, Scams & Contracts
Scams and Identity Theft: Red Flags, Reporting and Recovery Steps
A clear order of operations for scams and identity theft: what to do first, who to report to and how to protect yourself afterward.